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Return Policy


Non-Returnable Items:
Items without a Bajan Best Buy receipt,  Items past it's warranty date.  Non-defective items after 14 days of purchase even though if within warranty period.
 
Returnable Items:
Power Supplies and cases within 10 days of purchase.

 

If your order arrives damaged. You must note the damage on the carrier's delivery record in accordance with the carrier's policy, save the merchandise in the original box for an immediate  arrangement for a carrier inspection and pick-up of the damaged merchandise. If you do not notify Bajan Best Buy of the/these damaged goods within the first 10 days of delivery, the regular return policy will override any claim of damage, and your purchase (s) will fall under all current manufacturer restrictions. In the case of verified damaged shipments, Bajan Best Buy will credit or refund to you the costs of the item.

 

Defective non-software products. Bajan Best Buy warranty for the period stated on your receipt would be honored for all defective non software items.  Original shipping, handling and any processing charges are not refundable. Shipping charges on returned software are the responsibility of the customer. If the customer has an out standing  fee with Bajan Best Buy such as storage fees, fees for software repairs , or any other fees apart from any money owing to the 3 month layaway plan, then all warranties will be not be rewarded until such payments are made to the company.  A complete refund excluding the Original shipping, handling and any processing charges can be granted to all customers holding invoices for defective products up to 14 days after the purchased date. After these 14 days non-defective products cannot be returned for any refund. After the 14th day Bajan Best Buy will serve all warranties by replacing defective parts as we see fit. In cases where a product must be returned to the manufacturer for repair, then the invoice holder is not entitled to a temporary replacement product. LCD monitors of any size with at least 3 or more dead or bright pixels will be replaced under the warranty period of the product as stated on the invoice

 

Defective Software. Defective software may be returned within 15 days of invoice date only for exchange of the same title. Original shipping, handling and any processing charges are not refundable. Shipping charges on returned software are the responsibility of the customer.

 

Non-Defective Products. All late, non-defective and/or incomplete returns are subject to a 15% restocking fee as outlined below. All late, non-defective and/or incomplete returns will be refunded 75% of the lower of either the purchase price or current product price, less any other fees ( whole or part thereof ) owed to Bajan Best Buy. All original packaging material including box/es,manuals and padding of any kind ( that was origianlly in the box ) must also be made present upon return. Opened software is not returnable. However, unopened software maybe returned for refund or exchanged within 30 days of invoice date. 
 
A minimum restock fee of 15% may be applied to products returned as defective that test to be operational upon return.


This Storage fee applies to all items not reclaimed from Bajan Best Buy for product/s not collected within 5 days of notification. Bajan Best Buy operates 7 days a week hence it includes weekend days in the 5 day grace period.
Warranty

The Warranty of your product will always be written by the Bajan Best Buy sales representative on delivery of your product that you purchased

Diagnostic Fee:

Any item tested by Bajan Best Buy and found not faulty will be subject to a diagnostic fee as determined by Bajan Best Buy at the time of diagnostic. If customer fails to pay diagnostic fee for an item not bought or under warranty from Bajan Best Buy then Bajan Best Buy shall hold the item until such payments are made. If the product is under warranty from Bajan Best Buy and the client refuses to pay the diagnostic fee upon return of the product then the warranty tied to the returned product will be made void upon delivery.